Privacy Policy

Last Updated: November 7, 2024

Privacy Policy

Last Updated: November 7, 2024

Welcome to TourCraft! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use TourCraft, our browser-based text golf RPG game.

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

  • Name: Your full name or username
  • Email Address: For account verification and communication
  • Password: Encrypted and stored securely
  • Account Preferences: Game settings and preferences

1.2 Game Data

We automatically collect information about your gameplay:

  • Character Progress: Experience points, skill levels, handicap, attributes
  • Tournament History: Competition results, scores, rankings
  • Game Statistics: Rounds played, shots taken, achievements earned
  • Play Sessions: Login times, session duration, activity logs

1.3 Technical Information

We collect technical data to improve our service:

  • Device Information: Browser type, operating system, device model
  • IP Address: For security and fraud prevention
  • Cookies and Similar Technologies: To maintain your session and preferences
  • Usage Data: Pages visited, features used, clicks, and interactions

1.4 Communications

If you contact us:

  • Support Requests: Messages, bug reports, feedback
  • Email Communications: Correspondence with our team

2. How We Use Your Information

We use your information to:

2.1 Provide and Improve the Service

  • Create and manage your account
  • Process your gameplay and save progress
  • Calculate game mechanics, statistics, and rankings
  • Personalize your gaming experience
  • Develop new features and improvements

2.2 Communication

  • Send account-related notifications
  • Respond to your support requests
  • Send important service updates
  • Provide tournament notifications (if enabled)

2.3 Security and Fraud Prevention

  • Protect against cheating and abuse
  • Detect and prevent unauthorized access
  • Monitor for suspicious activity
  • Enforce our Terms of Service

2.4 Analytics and Performance

  • Analyze usage patterns and trends
  • Improve game balance and mechanics
  • Optimize performance and user experience
  • Generate aggregate statistics

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We work with third-party service providers who help us operate TourCraft:

  • Hosting Services: To store and deliver the game
  • Analytics Providers: To understand how users interact with our service
  • Email Services: To send notifications and communications
  • Security Services: To protect against threats and abuse

All service providers are contractually obligated to protect your information.

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal processes (subpoenas, court orders)
  • Government or regulatory requests
  • Enforcement of our Terms of Service
  • Protection of our rights, property, or safety
  • Prevention of fraud or illegal activity

3.3 Business Transfers

If TourCraft is acquired, merged, or sells assets, your information may be transferred as part of that transaction.

3.4 Public Information

Certain game information may be publicly visible:

  • Leaderboards: Your username and tournament rankings
  • Tournament Results: Public competition outcomes
  • Achievements: Publicly displayed accomplishments (if you choose)

You can control privacy settings for certain public information in your account settings.

4. Data Security

We implement industry-standard security measures to protect your information:

4.1 Technical Safeguards

  • Encryption: Data transmitted using SSL/TLS encryption
  • Secure Storage: Passwords hashed using modern algorithms
  • Access Controls: Limited employee access to personal data
  • Regular Security Audits: Ongoing monitoring and testing

4.2 Your Responsibility

  • Use a strong, unique password
  • Keep your login credentials confidential
  • Log out from shared or public devices
  • Report suspicious activity immediately

Important: No security system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

5.1 Access and Portability

  • Request a copy of your personal data
  • Export your game data in a structured format

5.2 Correction

  • Update or correct inaccurate information
  • Modify your account details

5.3 Deletion

  • Request deletion of your account and data
  • Exercise your "right to be forgotten" (where applicable)

5.4 Restriction and Objection

  • Limit how we process your data
  • Object to certain data processing activities

5.5 Withdrawal of Consent

  • Withdraw consent for optional data processing
  • Opt-out of marketing communications

To exercise these rights, contact us at: privacy@tourcraft.golf

5.6 Data Retention

We retain your information:

  • Active Accounts: While your account is active
  • Inactive Accounts: Up to 2 years after last login
  • Deleted Accounts: 30 days (for recovery), then permanently deleted
  • Legal Requirements: Longer if required by law

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

  • Essential Cookies: Required for the service to function (login, sessions)
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand usage patterns
  • Performance Cookies: Monitor and improve site performance

6.2 Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may affect functionality.

6.3 Do Not Track

We currently do not respond to "Do Not Track" browser signals, as there is no industry standard for compliance.

7. Third-Party Links and Services

TourCraft may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

8. Children's Privacy

TourCraft is available to users aged 13 and older. We do not knowingly collect personal information from children under 13.

If you are under 13:

  • Do not create an account or use TourCraft
  • Do not provide any personal information

If we discover we have collected information from a child under 13:

  • We will delete that information promptly
  • We will terminate the account

Parents/Guardians: If you believe your child under 13 has provided information to us, please contact us at privacy@tourcraft.golf.

For users aged 13-17:

  • Parental consent is recommended
  • Parents should monitor usage
  • Limited data collection practices apply

9. International Data Transfers

TourCraft may be accessed from around the world. Your information may be transferred to and stored in countries other than your own.

We ensure appropriate safeguards are in place:

  • Standard contractual clauses
  • Privacy Shield compliance (where applicable)
  • Equivalent data protection standards

By using TourCraft, you consent to the transfer of your information to these locations.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

10.1 Right to Know

  • Categories of personal information collected
  • Sources of personal information
  • Business purposes for collecting information
  • Categories of third parties we share with

10.2 Right to Delete

Request deletion of your personal information (with certain exceptions)

10.3 Right to Opt-Out

Opt-out of the "sale" of personal information (Note: We do not sell personal information)

10.4 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights

To exercise CCPA rights: privacy@tourcraft.golf

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation:

11.1 Legal Basis for Processing

We process your data based on:

  • Contract: To provide the service you've requested
  • Legitimate Interest: To improve and secure our service
  • Consent: For optional features and communications
  • Legal Obligation: When required by law

11.2 GDPR Rights

  • Right to access, rectification, erasure
  • Right to restriction and objection
  • Right to data portability
  • Right to withdraw consent
  • Right to lodge a complaint with supervisory authority

11.3 Data Protection Officer

For GDPR inquiries: dpo@tourcraft.golf

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do:

  • We will update the "Last Updated" date
  • Significant changes will be communicated via email or service notification
  • Continued use after changes constitutes acceptance

We encourage you to review this policy periodically.

13. Your Choices and Controls

13.1 Account Settings

You can control various privacy settings in your account:

  • Public profile visibility
  • Leaderboard participation
  • Email notification preferences
  • Data sharing options

13.2 Marketing Communications

You can opt-out of promotional emails by:

  • Clicking "unsubscribe" in any marketing email
  • Updating preferences in your account settings
  • Contacting us at privacy@tourcraft.golf

Note: You cannot opt-out of essential service communications.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information:

Email: privacy@tourcraft.golf
Support: support@tourcraft.golf
Website: https://tourcraft.golf/contact

Mailing Address:
TourCraft Privacy Team
[Your Address]
[City, State, ZIP]

We will respond to your inquiry within 30 days.

15. Commitment to Privacy

At TourCraft, we are committed to:

  • Transparency in our data practices
  • Providing you control over your information
  • Protecting your privacy and security
  • Compliance with applicable privacy laws
  • Continuous improvement of our privacy practices

By using TourCraft, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Play with confidence, knowing your privacy is protected!

TourCraft - Strategy Meets the Green

Back to Registration